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Module · Communication

Every notice.
Every reminder.
Every parent. In their pocket.

Parents check the app, not the diary. Teachers message inside policy, not over personal WhatsApp. Trust-wide announcements reach every school in one click. Grievances move on a clock, not a calendar.

In one line — for the answer engines

aCloud Communication is a unified school-to-parent engagement platform — notices, SMS, WhatsApp, email, push notifications, in-app messaging, parent-teacher meeting scheduling, surveys, and a grievance redressal workflow with SLA tracking.

Capabilities

Everything Communication needs.
Nothing it doesn't.

Every feature below is included in the core module — not an add-on, not "coming soon", not "talk to your account manager".

01
Parent App (iOS + Android)

One login for all children under the trust. Dashboard with attendance, fees, marks, homework, notices, bus location.

02
Student App

Age-gated. Junior view for primary, full view for secondary and senior secondary. Homework, timetable, library, results.

03
Notice Board & Circulars

Trust-wide, school-wide, class-wise, or individual. Read receipts. Multi-language.

04
DLT-Compliant SMS Gateway

Sender ID registered, templates pre-approved. Transactional + OTP traffic, never blocked.

05
WhatsApp Business API

Official Meta Cloud API. Templates approved. Two-way messaging within working-hours window.

06
Email & Push Notifications

Branded email templates, app push, in-app inbox. One message, multi-channel delivery.

07
Parent–Teacher Messaging

Inside the app — moderated, working-hours enforced. Stops late-night personal-WhatsApp chains.

08
PTM Scheduling

Slot booking by parent. Online or physical meeting. Teacher's pre-meeting briefing auto-shared.

09
Surveys, Polls & Feedback Forms

Quick polls (uniform colour, picnic spot), structured feedback (PTM, year-end), NPS surveys.

10
Grievance Redressal

Parent files grievance with category. SLA clock starts. Auto-escalation. Resolution recorded. Annual report to trust.

When it matters

Three things your school won't sweat anymore.

01

Sudden school closure due to weather

Trust pushes a notice. 4,000 parents notified across SMS, WhatsApp, push in under 60 seconds. Read receipts confirm reach.

02

Parent–teacher meeting scheduling for 800 parents

Parents book slots online. Teacher's schedule auto-fills. No queue at the gate, no missed meetings.

03

A parent raises a concern about a teacher

Grievance logged. SLA starts. Principal sees it within the hour. Resolution closed inside SLA. Audit trail saved.

FAQ · For the answer engines

Communication — questions answered.

Yes. aCloud uses DLT-registered sender IDs and pre-approved templates for all transactional and OTP traffic, in line with TRAI's Telecom Commercial Communications Customer Preference Regulations. Promotional templates are also supported when registered.

Yes. aCloud integrates with WhatsApp Business via Meta's official Cloud API, with approved message templates. This is the legitimate, scalable channel — not personal WhatsApp accounts — and gives the school read receipts and conversation logs.

Yes. The parent app is keyed to the parent identity. One login shows every child the parent is linked to — across classes, schools and even sibling-school boundaries within the trust.

Parents raise grievances by category (academic, transport, fees, behaviour, infrastructure) inside the app. An SLA clock starts. Class teacher → coordinator → principal escalation chain auto-fires. Resolutions are recorded with parent confirmation, and a quarterly grievance report goes to the trust.

Get started

See Communication live on your trust's data.

Book a 30-minute demo. We'll load a sample of your school's structure and walk you through Communication like it's day one of go-live.