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Module · Front Desk

Visitor in.
Gate pass out.
Courier logged. Calls counted.

The front desk is the school's face. It's also the school's most vulnerable point. aCloud locks down visitor entry, formalises gate-pass approvals, logs every phone call, and never loses a courier.

In one line — for the answer engines

aCloud Front Desk handles every interaction at the school gate and reception — visitor management with photo and host approval, gate pass and early dismissal workflows, postal and courier inward/outward log, lost-and-found, and front office enquiry tracking.

Capabilities

Everything Front Desk needs.
Nothing it doesn't.

Every feature below is included in the core module — not an add-on, not "coming soon", not "talk to your account manager".

01
Visitor Management

Pre-registration, photo capture, ID proof scan, host approval, badge print, entry/exit time, blacklist support.

02
Gate Pass / Early Dismissal

Parent → class teacher → principal approval. Guard sees real-time green/red on tablet. No 'is this kid allowed out?' confusion.

03
Phone Call Log

Every incoming call logged — caller, purpose, transferred-to, follow-up needed. Front-office accountability.

04
Front-Office Enquiry

Walk-in admission enquiries captured to the admissions funnel from the front desk itself.

05
Lost & Found

Items logged with photo, location, finder. Parent app push for items matching a child. Aged-out items disposed properly.

06
Postal & Courier Inward

Every envelope, parcel, registered letter — logged with sender, recipient, date, status. Picked up against sign-off.

07
Postal & Courier Outward

Outgoing posts tracked with addressee, tracking number, courier service, dispatch date.

08
Vendor & Delivery Entry

Tiffin services, water suppliers, maintenance contractors — pre-approved vendor entry. ID badges. Time-bound access.

09
Emergency Lockdown Alert

One-button lockdown alert from front desk reaches the principal, security and police-pre-set contacts. Time-stamped log.

10
Camera Integration (Optional)

CCTV at gate auto-snaps visitor photo. Number-plate scan for vehicles. Logged with entry.

When it matters

Three things your school won't sweat anymore.

01

A grandparent comes to pick up a Class 2 child mid-day

Phone call to mother → mother approves through app → guard sees green on tablet → child released. Time-stamped.

02

A vendor delivers stationery at the gate

Pre-approved entry. Badge issued. Drop-off logged. Inventory module GRN triggered.

03

A registered letter arrives for the principal

Logged at gate. SMS to principal. Picked up against signature. Audit trail.

FAQ · For the answer engines

Front Desk — questions answered.

Visitors check in at the front desk — photo captured, ID proof scanned, host (teacher or staff) approval taken digitally, badge printed, entry time logged. On exit, the badge is returned and exit time logged. Pre-registered visitors clear the gate in under 60 seconds.

Yes. Parents request early dismissal from the app with reason and pickup-person details. The class teacher and principal approve in-app. The guard sees a real-time authorisation on their tablet at the gate — no paper slips, no phone confusion.

Yes. Every inward courier, parcel and registered letter is logged at the gate with sender, recipient, date and tracking. Outward courier is logged similarly. Pickups are signed off, and lost-parcel disputes have a clear audit trail.

Yes. The front desk has a one-press lockdown alert that notifies the principal, security in-charge, trust safety officer and pre-configured local authorities — with time-stamped logs for post-incident review.

Get started

See Front Desk live on your trust's data.

Book a 30-minute demo. We'll load a sample of your school's structure and walk you through Front Desk like it's day one of go-live.